Privacy Policy

GDPR STATEMENT

We are strongly committed to protecting the privacy and data that we hold about Bibi London clients, employees and other individuals.  We never hold any excess data other than, names, email addresses and telephone numbers (WhatsApp) nor do we share ANY information with any third parties.

We no longer hold any information beyond 7 days after any completed transaction(s) such as residential addresses or personal data including date of birth, gender or financial information other than the above mentioned for minimum contact only. As you know by now the EU’s new data protection laws have been introduced and we’d like to let you know that Bibi London and each of the individual Bibi London associated brands are fully GDPR compliant.

If you have any concerns, or feel that we have inadvertently received your details from before and/or would like us to remove you from our database please let us know and we'll action this immediately.

You can always ask us to add you back at anytime to receive updates and offers that we may have available to you. We always aim to only contact you occasionally and our clients informing you of news we think may be of interest to you, so not to disturb you unnecessarily. 

Please accept our apologies for any inconvenience we may have caused you.

We use Your information only for the following purposes:

- Processing Your orders, including dispatch, payment and returns;

- To prevent or detect fraud or abuses of Our Website;

- For statistical or survey purposes to personalize and improve this Website and its services to You;

- To serve Website content and advertisements to You;To administer this Website;

You agree that You do not object to Us contacting You for any of the above purposes whether by telephone, e-mail, or in writing.

You sign up for BIBI LONDON NEWS when You enter Your details and click on the submit button. You consent to receive marketing communications from Us by signing up to Our email newsletter, You consent to receive information from Us about products, promotions or special offers which We feel may be of interest to You. These may be sent by e-mail.

When You place an order through the checkout either as a guest or as a new customer by ticking the sign up box You consent to receive information from Us about products, promotions or special offers which We feel may be of interest to You. These may be sent by post, e-mail or telephone. The sign up box will be ticked by default.

If you do not wish to receive direct marketing communications from BIBI LONDON You must un-tick the sign up box.

You may unsubscribe directly from Our newsletter via the unsubscribe link provided for You in all e-mails we send or by telephoning our Web Customer Services team on 0208 133 4666 Overseas customers should call +44208 133 4666

You sign up for BIBI LONDON News when You enter Your details and click on the submit button. You consent to receive marketing communications from Us by signing up to Our email newsletter, You consent to receive information from Us about products, promotions or special offers which We feel may be of interest to You. These may be sent by e-mail.

When You place an order with us you consent to receive information from Us about products, promotions or special offers which We feel may be of interest to You. These may be sent by post, e-mail or telephone.

If You do not wish to receive direct marketing communications from BIBI LONDON You must let us know by email or telephone.

HOW DO WE DEFINE 'DATA'?

Data is any Personal Information that You provide to Us and which is recorded and used by Us and by which You can be identified.

WHAT SORT OF DATA DO WE COLLECT ABOUT YOU?

When You shop on this Website, We will ask You to input and we will collect Personal Information from You such as Your name, e-mail address, billing address, delivery address, telephone number(s), product selections, credit/debit or other payment information and a password. Optionally we may ask You for Your Date of Birth which may be used to identify You if You wish to make changes to Your account or Your Order by telephone.

DO WE PASS ON YOUR PERSONAL DETAILS TO THIRD PARTIES?

Your Personal Information may be disclosed to other businesses within the BIBI LONDON Group of companies and to reputable third parties who will help process Your order. We require all such third parties to treat .Your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

HOW WILL WE LET YOU KNOW IF OUR PRIVACY POLICY CHANGES?

Should Our policy change in the future, for example, to comply with new legislation, We will post these changes on the Privacy Policy statements contained on the Website. Please check back frequently on the Website to see any updates or changes to Our Privacy Policy.